Shipping Policy — GenZ Pouch

At GenZ Pouch, we work with PostEx to deliver your orders safely and efficiently across Pakistan.

🚚 Delivery Time

• Orders are usually delivered within 2–5 working days.
• Delivery times may vary depending on your location and courier operations.
• Remote areas may require additional delivery time.

📦 Order Processing

• Orders are processed and dispatched after confirmation.
• You will receive your tracking details once your order has been shipped.

💰 Cash on Delivery

Cash on Delivery (COD) is available on eligible orders across Pakistan.

🔄 Delivery Issues

If your parcel arrives damaged or you receive an incorrect product, please contact us within 3 days of delivery.

WhatsApp: +92 325 6097292

🚚 Shipping Partner

Courier Partner: PostEx

GenZ Pouch is not responsible for delays caused by circumstances outside our control, including weather conditions, courier operational issues, public holidays, or unforeseen events.